Reference

What Our Privacy Policy Covers

This page tells you exactly what we collect when you open an account, log in from your phone, or move money through bKash, Nagad or Rocket — nothing hidden in fine print.

Account dataWallet recordsDevice logsCookie controlsChange requests

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HOW WE HANDLE DATA

Data Handling, Cookies and Account Security

Most privacy problems come down to a weak login, so we built the account flow around verification you control. The specifics matter more than the promise, so here is what actually happens to your data on this platform.

A one-time code goes to your registered mobile number each time you sign in on a new device. The code expires quickly, so a stolen password alone will not open your wallet.

Cookie behaviour

Session cookies keep you signed in on your own phone. Clearing browser data signs you out everywhere, and the next login will ask for a fresh code from your mobile.

Payment data limits

We store the bKash, Nagad or Rocket transaction reference and the amount. Your wallet PIN and full wallet credentials are never requested by our team, in chat or anywhere else.

Retention and removal

Transaction history stays with your open account and for the period local rules require after closure. You can ask for marketing data to be removed while keeping your account active.

The Privacy Policy Posture We Follow

tk7779 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We keep one rule in front of everything else: we collect what your account needs to work, and we do not sell it. When you register, we record your name, mobile number, date of birth and the wallet number you use for bKash, Nagad or Rocket,

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because that is what lets a deposit reach you and a withdrawal come back to the right place. Login events, IP address and device type are logged so we can spot a session that does not look like yours and lock it before anyone moves funds.
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Cookie data stays on your browser and controls things like keeping you signed in between visits; you can clear it at any time and the site will simply ask you to log in again. Payment confirmations from bKash, Nagad, Rocket and Upay are stored as transaction
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references, not as full wallet credentials — we never ask for your wallet PIN. Retention follows the purpose: transaction records stay while your account is open and for the period local rules require afterwards, while marketing permissions last only until you switch them off. Who can
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see this? Our account, payment and support teams, and a processor only where it is needed to complete a step you started. What we do not do is hand your details to outside advertisers. Availability of any feature depends on your local law and eligible regions,
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and if a rule in your area requires a different handling standard, that rule applies to your account. You can ask us to correct, export or close your record — the contact paths below are how.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ASK ABOUT YOUR DATA

Where to Send a Privacy Request

You do not need to hunt for a form. The same support desk that handles your account also handles privacy questions, and it is staffed by a Bangladesh team who know how bKash, Nagad and Rocket references appear on your statement. Message us from the chat panel once you are logged in, or write from the email address on your account so we can match the request to your record without asking you for extra documents. Requests to correct a phone number, close an account or stop marketing messages are logged with a reference number you can quote when you follow up.

Team online

In-account live chat

Open chat from the help icon inside your logged-in session. It is the quickest route because we can already see your account and verify you without extra steps.

Email from your registered address

Write to the support address listed on your account page using the same email you registered with. Matching sender to record keeps the request moving.

Account settings request

For marketing preferences or a record export, use the privacy controls in account settings. Changes apply to your profile from the point you save them.

Privacy Policy Questions You Asked Us

These are the questions our Bangladesh support desk gets most often about personal data, wallet records and account access. If yours is not here, the chat panel inside your account is the fastest way to get a straight answer.

Your name, mobile number, date of birth and the wallet number you use for deposits. We also log device type, IP address and login times so we can detect a session that does not match your normal pattern.

No. We never ask for your wallet PIN, and our team will never request it in chat or by email. What we keep is the transaction reference and amount the wallet returns after you confirm a payment.

Yes. Send a request from your registered email or through in-account chat, and we will confirm what is on file for your profile, including payment references and login history we hold.

Message support from your logged-in session and tell them the correct number. You will be asked to confirm ownership of the new mobile before the change is applied to your profile.

Transaction records are retained for the period local rules require after closure, then removed. Marketing preferences and cookie settings stop applying as soon as you switch them off.

Yes. Access depends on your local law and eligible regions, so check what applies in your area before you register. Our support team can tell you whether your region is currently supported.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What Our Privacy Policy Covers

Data Handling, Cookies and Account Security

Where to Send a Privacy Request

In-account live chat

Email from your registered address

Account settings request

Privacy Policy Questions You Asked Us

01 What personal data does tk7779 collect when I register?

02 Do you store my bKash or Nagad PIN?

03 Can I see what data you hold about me?

04 How do I correct a wrong phone number on my account?

05 How long do you keep my records after I close my account?

06 Does opening an account depend on where I live?

Privacy Policy

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